Accounting practices
Bookkeeping entries, bank statements, client documents and tax portals to open every day
Find out moreIf your days look like this, we're for you
You don't need a big company or an IT department, you need work that repeats the same way every day and someone doing it by hand
The situations where an automation makes sense
They are different situations, and underneath there is always the same thing, hours someone has to spend on work that calls for no skill at all
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Your business software is old
It works, you know it by heart and you don't want to replace it, but it connects to nothing and everything goes in by hand
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You enter the same data two or three times
It arrives by email or in Excel, then it goes into the business software, then into a portal, always the same numbers
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You are thinking of hiring for data entry
You don't need another head, you need another pair of hands, and you pay that person every month forever
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You get peaks and then nothing
At the end of the month, or in season, the office falls behind and a backlog stays with you for weeks
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You use your best people to copy and paste
The ones who really know the job spend half the day on things anyone could do
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You find the errors late
A wrong code or a bad date turns up at the end of the month, when fixing it costs three times as much
The kinds of office where this work piles up
It's not a closed list, if your industry is not here but the problem is that one, the same reasoning applies
Administrative offices
Invoices, orders, customer records and checks that all go through the same hands
Find out moreLogistics and distribution
Orders, delivery notes (DDT), supplier portals and documents that arrive in ten different formats
Find out moreService companies
Cases to open, statuses to update and documents to upload to external portals
Small and medium companies
The work grows, the office doesn't, and every extra case falls on the same people
Back office
Everything that bounces between email, files, portals and business software without anyone seeing it
When we are not the right choice
We'd rather tell you now than waste your time, if you recognize yourself below you probably need something else
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The work changes every time
If every case has its own rules and has to be decided one at a time, there is nothing repetitive to automate
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The volume is small
If we are talking about ten minutes a week, the monthly fee costs more than the time it saves you
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You want software you buy once
We work on a subscription, because the system has to be looked after over time
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You want to replace your business software
We don't sell business software and we don't replace it, if the problem is the software itself, that has to be solved first
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You need something for tomorrow morning
Looking at the process, building it and testing it takes time, for a one-off emergency an extra pair of hands today is worth more
If your case is up here instead, this is what I put in writing
Muffin Suite is small and new, so you won't find client logos on this site, you'll find my name and the commitments I make before we start
- Your business software stays yours, I don't ask you to replace your program
- We agree the monthly fee before the rollout and it stays that way
- No extra cost without your approval
- You talk to me, Antonio, and I'm the one who writes the automations and looks after them
What people usually ask us
It depends on the hours, not on the employees, Muffin Suite is made for offices of a few people too, what matters is that there is work that repeats the same way for hours every week, if instead we are talking about ten minutes a week the monthly fee costs more than the time it saves you
It's not a problem, the list of industries is only there to show where manual work piles up most often, Muffin Suite looks at the process and not at the sign over the door, if the data passes through email, files, portals and business software the same reasoning applies
No, the business software stays yours, Muffin Suite does not sell business software and does not replace it, the automation opens the program you already use and works inside the screens the way an operator would, even when that program has no direct integration
Then it's probably not the right case, Muffin Suite says so up front instead of wasting your time, when every case has its own rules and has to be decided one at a time there is nothing repetitive to put on automatic, and sometimes it's only one part of the cycle that repeats
To Antonio Fuccillo, Muffin Suite is a one-person micro business, so the person who looks at the process, writes the automation and then follows it over time is always the same one, with no handovers and no call center numbers
No, Muffin Suite started recently and puts no logos or testimonials on this site, what you find is the name of Antonio Fuccillo and the commitments written down before we start, a monthly fee agreed in advance and no extra cost without your approval
Show us what you still do by hand
Describe the process or send us a short screen recording and we'll work out what can be automated