Your business software
The system opens the screens your office uses, looks up the customer or the item, fills in the fields and saves, exactly by the rules you give us
See how it works inside your business softwareWhat we can automate, starting from what you already have
The business software, the portals, the programs on the desktop, the Excel files, the PDFs and the emails that arrive every day are all pieces of the same manual work
Below you'll find the four main routes, open the one that looks most like your case
Programs with no integrations
If your software is old, or has no way at all of talking to anything else, it can still be automated by using its screens the way an operator would
Find out what we do when there's no integrationWeb portals and outside sites
It logs into the portal, uploads the documents, fills in the forms and downloads the receipts, with nobody sitting there waiting for the page to load
See what can be done on a portalExcel, PDF and email
It reads the documents that reach you, checks dates, amounts and codes, and moves the data into the right program without re-entering it by hand
See how incoming documents get readWhat people usually ask us
No, Muffin Suite doesn't sell another piece of business software and doesn't ask you to replace the one you have, the programs stay the same and the automation works on top of them by opening the screens the way an operator would, so the people in the office carry on doing what they already know how to do
It can be automated anyway, programs with no direct integration are the Muffin Suite specialty, the system uses the software's own screens, searches, fills in and saves following your rules, with no need for technical access to the data
You can start from a single process, the one that weighs on you most today, then you decide whether to add others, Muffin Suite doesn't ask you to rebuild the whole company to get started
It stops, the Muffin Suite automation checks the data while it works and when something doesn't fit it doesn't guess, it leaves the case to a person who decides, because a mistake entered in a hurry costs more than the time saved
It depends where the manual work comes from, whether it starts from the screens of your business software, from an outside portal, from a closed piece of software or from the documents that arrive by email, one process can touch more than one route and the parts work together, if you're unsure describe the process and we'll look at it
Muffin Suite works with a monthly fee agreed before the work starts, with no large upfront cost, and it covers the development, the use, the support, the fixes and the maintenance, the figure depends on the process and is set out in the contract
Show us what you still do by hand
Describe the process or send a short screen recording and we'll work out what can be automated