Supplier invoices to record
The system reads the PDF that came in by email, takes the supplier, the date, the number, the net amount and the VAT, opens the business software and records the document
The office work you can hand over to the computer
Below you'll find typical examples of what can be automated in a small Italian company. They are not jobs already delivered, they are here to help you recognize your own case
We look at your process together, then we tell you what can be taken off people's hands and what can't
Delivery notes (DDT) to book in
From the incoming note it pulls out codes and quantities, posts the goods receipt and sets aside the lines with a code it can't find
Customer orders that arrive by email
It reads the order in PDF or Excel, checks codes and prices against the price list and enters it into the business software
Bank statements and transactions
It prepares the transactions from the bank file, matches them to the open items and passes them to accounting
Customer and supplier portals
It logs into the portal, fills in the forms, uploads the documents and downloads receipts and confirmations
Cross-checks between two programs
It compares what is in the business software with Excel, with the portal or with the supplier's file, and reports only the differences
Customer records to keep aligned
It creates and updates customers, suppliers and items, following the same writing rules every time
Bills of materials and price lists to update
It carries the supplier's changes into the codes and the prices, with no redoing it by hand line by line
Documents to file
It downloads the attachments, renames them with the rule you decide and saves them in the right folder
The status of open cases
It checks shipments, payments or open cases, updates the business software and tells whoever needs to know
The report someone redoes every Monday
It takes the data from the programs, puts it in the sheet in the format you want and sends it by email
The whole journey of a document
From the email that comes in to the operation closed in the business software, with a log of what was done
What people usually ask us
No, the examples on this page are typical cases in a small Italian company, Muffin Suite started recently and doesn't present them as work already done, they are only here to help you recognize the process that looks like yours
That's not a problem, the twelve examples are the most common ones, not a closed catalog, Muffin Suite looks at the process you still do by hand and tells you what can be taken off people's hands and what is better left as it is, you can tell us about it or show it in a video
No, Muffin Suite also works on programs with no direct integration at all, the automation opens the screens and fills in the fields the way an operator would, so it works on the old business software nobody touches any more too
The automation Muffin Suite builds stops and passes the case to a person, writing down what doesn't add up, an odd amount or an unknown code are never guessed at, they stay there waiting for someone to decide
Yes, it's best to start with the process that weighs the most, then the others get added, what goes in and in what order is put down in writing in the project contract, together with the monthly fee agreed before we start
No, Muffin Suite builds the automation around the programs, the portals and the sheets the company already uses, people carry on working where they have always worked, what changes is who does the repetitive part
Show us what you still do by hand
Describe the process or send a short screen recording, and we'll look at what can be automated